Factors affecting the emotional labor in food services: The case of Van as a tourism destination

There are many studies on the concept of emotional labor in the literature, but limited studies available in the food services business. For this reason, the basic objective of present study is to identify the factors affecting emotional labor of employees in this industry and to explore the situational factors and demographic variables that may have an impact on emotional labor through its sub dimensions as surface acting and deep acting. The data were collected from the food services workers during 2017 summer season in Van, by a questionnaire as the survey instrument which was developed by the authors from the literature. Major findings of this survey can be summarized as; emotional labor was mostly influenced by emotional dissonance and interaction variety, and positive relationships were found between interaction frequency and interaction intensity, emotional dissonance and interaction variety; there is a significant association between intensity of interaction and gender of the employees; and as a demographic dimension, woman workers display more intensive emotional labor then men do.

Teaching Serbian as a non-native language in elementary schools in the Municipality of Presevo

The subject of the paper is an analysis of the achieved teaching results from the Serbian language as a non-native language that are studied by Albanian students in elementary school in the area of the municipality of Presevo. Despite the obligation to study the Serbian language in the fund of two or three hours a week, it is evident that the students of this national minority very often do not have the basic knowledge of the Serbian language, which motivated us to research that we conducted in one city and one rural elementary school In this area, we conducted a survey among students of Albanian ethnicity from fifth to eighth grade in elementary schools "Ibrahim Kelmendi" in Preševo and "Selami Hallači" in the village of Oraovica. We also designed the questionnaire for teachers who teach Serbian as a non-native language in these schools, in order to obtain on the results obtained from their answers a clear picture of the problems of teaching in this subject and the reasons why their students very little knowledge of the Serbian language. Apart from the theoretical pedagogical and legislative part which prescribes the obligation of studying the Serbian as a compulsory subject for national minorities in the Republic of S The results of the research, comments and guidelines for further pedagogical activities in order to improve the teaching in the subject of the Serbian language are also systematically presented in the paper. The results of the research conducted in the primary schools showed that a large number of students were unable to achieve the most basic communication in the Serbian language . Expectations before the conducted survey were that students of the fifth and sixth grades are less likely to understand the Serbian language than the students of the seventh and eighth grades. However, it turned out that, although the students expressed a positive attitude towards the subject in the Serbian language and the significance of their knowledge, to conclude that unacceptable failures are in the teaching process itself, which is due to insufficient interest, motivation and preparedness of teachers, and the absence of effective professional supervision of the teaching process. Teachers, who did not want to participate in the survey, except one, inform us in the informal conversation, among other things, as a problem they face in teaching practice, they also pointed out the complete lack of interest of students in this subject, which is contrary to pupil responses in the survey we think honestly) in which they express their awareness of the need and use of the knowledge of the Serbian language.

Epidemiological characteristics of malignant tumors in the Shumadija district

Malignant tumors are a major public health problem worldwide and the second leading cause of mortality globally. The Aim: To analyze epidemiological characteristics and trends of the malignant tumors in the Shumadia district in the period 2006-2015. Material and Methods: The research was designed as a descriptive epidemiological study. Data on incidence and mortality were collected and analyzed from the Cancer Registry of Central Serbia in the period from 2006-2015. Results: During the observed period, in the territory of the Shumadia district, average standardized incidence of malignant tumors was 335/1 in males and 313/1 in females, and average standardized mortality of malignant tumors was 153/1 in males and 100/1 in females. Conclusion: Such research enables us to examine the society's burden on malignant diseases, plan strategies for cancer prevention and control.

Turquía: supresión del régimen parlamentario bajo el estado de emergencia. (Observaciones preliminares sobre la modificación constitucional aprobada por el referéndum de 16 de abril de 2017)

This paper discusses the politico-constitutional upheavals that took place in Turkey since 15 July 2016. While a state of emergency has been proclaimed to restore the public order disturbed by the attempted military coup, a constitutional modification, addressed to remove the parliamentary system, has been adopted under exceptional circumstances. The first question we considered in this paper is the constitutional practice of the state of emergency proclaimed, both in the perspective of the binding Constitution and the European Convention on Human Rights. Secondly, we analyzed the constitutional modifications, which appear very radical with respect to the continuity of the constitutional order, with respect to the time dimension of its effects, to the procedure adopted and the requirements of the rule of law. We finally asked ourselves whether such «new order»! is sustainable in a political organization conceived as a democratic State based on the rule of law and the respect of human rights.

A review on fundamental advancements of black hole algorithm

A survey on applications of black hole algorithm

Black hole white hole algorithm with local search

Review on computational techniques in solving aircraft landing problem

Nursing Workload in Relation to Nosocomial Infection in Public Hospital Intensive Care Unit, Malaysia

Nosocomial infections (NIs) is an infection acquired in the hospital and becomes evident 48 hours after admission to the hospital.It continues to be a major problem affecting patient safety and quality of care in Intensive Care Unit (ICU).One of the most pertinent factors leading to NIs is nursing workload. The aim of the study is to determine nursing workload on NIs rate in the ICU, Hospital Serdang. A retrospective cross sectional study was used. Data were collected from NIs surveillance,staff nurses’ duty roster and patient census by using a performa.The result in this study shows,19 %( n=88)cases of NIs were detected in 12 %( n=57) of patient. There was significant moderate positive relationship between the number of infection and the total number of nurses working overtime (r= 0.66,n=88, p = 0.001) and the number of infection and the total number of new staffs (r= 0.51, n=88, p = 0.001). There was significant weak positive relationship between the number of infection and the total number of nurses taking medical leave or emergency leave (r= 0.33, n=88, p = 0.001). This study provide a baseline to improve nursing staffing in ICU. Future planning of ICU staffing should be comprehensive so that patients are not disadvantaged.

Native parasitoids recruited by the invaded fall army worm in niger

Surveys of fall army worm Spodoptera frugiperda (J. S. Smith) on maize and sorghum in Niger revealed the occurrence of egg parasitoids (Trichogrammatoidea sp., Trichogramma sp., and Telenomus sp.), egg-larval parasitoids (Chelonus sp.), and larval parasitoids (Cotesia sp., and Charops sp.).